Imprint
Who you are actually contracting with. Joinly is operated from the United States and sold worldwide, so this page is published for two reasons at once: Article 6(1)(b)–(c) of Directive 2011/83/EU makes the trader's identity and geographical address part of the information an EU consumer must have before buying, and every buyer, wherever they are, is entitled to know who took their money and where to reach them.
⚠️ This imprint is incomplete — the site is not ready for public launch.
One or more mandatory company details are still unset. Fill them in under Admin → Legal pages → Imprint, or via the LEGAL_* environment variables (see .env.local.example). Taking money from consumers without identifying the trader breaches Article 6 of Directive 2011/83/EU for every EU buyer, and leaves buyers everywhere else unable to tell who they contracted with or where to bring a claim.
Service provider
- Company name
- Joinly
- Trading name
- Joinly
- Registered seat
- TODO
- Represented by
- TODO
Registration
- Company registration number
- TODO
- Tax identification number
- TODO
- EU VAT number (non-Union OSS)
- TODO
Contact
Hosting provider
- Name
- Netlify, Inc.
- Address
- 512 2nd Street, Suite 200, San Francisco, CA 94107, USA
- support@netlify.com
Supervisory authorities
If you have a complaint you can contact us first at support@getjoinly.com. You may also turn to the following authorities.
Consumer protection — EU and EEA
Complaints go to the consumer protection authority of the country where you live. https://consumer-redress.ec.europa.eu/index_en
Consumer protection — United States
We are established in the United States, so complaints can also go to the Federal Trade Commission, or the Attorney General of the state where you live. https://reportfraud.ftc.gov
Data protection
Under Article 77 GDPR you may complain to the data protection supervisory authority of the EU or EEA state where you live, where you work, or where the problem happened. https://edpb.europa.eu/about-edpb/board/members_en
Digital services (DSA)
Supervision sits with the Digital Services Coordinator of the member state where our EU legal representative is established. https://digital-strategy.ec.europa.eu/en/policies/dsa-dscs
Consumer dispute resolution
We have not made a voluntary commitment to any alternative dispute resolution scheme. That does not take anything away from you: as a consumer you keep every route the country you live in provides — its ADR scheme, its consumer protection authority, and its courts.
Consumers resident in the EU or EEA may bring proceedings in the courts of their own place of residence. The European Commission's online dispute resolution platform was discontinued on 20 July 2025 and no longer accepts complaints.